Booking Terms & Conditions

Your Trip Contract

Your contract is with The Friends Adventure Team Pvt. Ltd. which is based in the Nepal. This contract lays out what you have agreed with them.

Below are the details of the terms and conditions of the booking agreement. Please read them carefully. When you confirm a booking and we accept it, a legally binding contract is made. When you sign a booking form, you (and any other person on whose behalf you book) agree to accept all of these conditions and you acknowledge that you have read our Terms and Conditions. You also warrant that the information given by you on the booking form is complete and true. This contract is made on the terms of these booking conditions. Any disputes arising from this contract are to be decided by the Nepali Courts.

  • Booking

    Your booking will be confirmed once we received the deposit for your trip a non-refundable 20% of the total cost per person for the trip. and the rest of the amount to be paid upon arrival or prior to departing fot the trip. Payment can be made by bank transfer or by cheque. If payment by card is required this is possible but the bank charges us 1.5% and this will be added onto the invoiced amount for payment. If payment is from an overseas bank account all charges must be paid by the transferor.
  • Cancellation Policy

    Notice of cancellation shall be submitted by the client in writing by mail with an authentic reason(s), then refund procedure will be made as follows:

  • Cancellation rule for Trekking/Hiking/Tour Etc.

    • If cancellation made before 30 days of the trip departure date, 15% of the total trip cost will be charged as cancellation, and the rest will be adjusted in their next trip or refunded after deducting the processing charge of Nepal Rastra Bank to make a draft.
    • If cancellation made before 15 days of the trip departure date, 25% of the total trip cost will be charged as cancellation, further will be the same as the above process.
    • If Cancellation made before 07 days of the trip departure date 40% of the total trip cost will be charged as cancellation.
    • If cancellation made within the week of departure or upon arrival in Kathmandu no refund shall be provided. Due payment should be made or claimed by the legal process.
  • Cancellation rule for Peak Climbing & Expedition:

    • Cancellation before 60 days of the trip, 25% cancellation will be charged.
    • Cancellation Before 30 days of the trip 35% cancellation will be charged.
    • Cancellation Before 15 days of the trip 50% cancellation will be charged.
    • Cancellation Before less than 15 days no refund will be provided.
    • The cost of Climbing Permit/s already purchased is/are not refundable.
  • Cancellation rule for Air ticket purchase

    • If cancellation made before 30 days of the ticket departure date, 15% of the total face value will be charged as cancellation, and the rest will be adjusted in their next trip or refunded after deducting the processing charge of Nepal Rastra Bank to make a draft.
    • If cancellation made before 15 days of the ticket departure date, 25% of the total face value will be charged as cancellation, further will be the same as the above process.
    • If Cancellation made before 07 days of the trip departure date 50% of the total face value cost will be charged as cancellation.
    • If cancellation made within the week of departure or upon arrival in Kathmandu no refund shall be provided. Due payment should be made or claimed by the legal process.
    • No refund will be made of the deposit amount in case of cancellation of the trip for any other else reason.
    • No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.
  • Risks and hazards

    Your booking is accepted on the understanding that you realise and accept the risks and hazards potentially involved in adventure trips and that you are mentally and physically capable of undertaking your chosen trip.
  • Medical conditions

    You must tell us if you have an existing medical condition or disability that might affect your trip or any of your partys members enjoyment of it, before you book your trip. If there is any doubt about whether your chosen expedition is suitable for your medical condition or disability you must seek medical advice to confirm that the trip is appropriate for your condition. As a term of your booking you warrant to us that you have informed us of all medical conditions that might affect your trip and that where you have a medical condition you have obtained where relevant medical advice confirming you are safe to join the trip.
  • Proper equipment

    You are responsible for bringing with you the proper clothing and equipment, which we advise you about on our website. If you need to hire any equipment you should notify us at the time of booking. If our Lead Guide does not believe you have proper equipment you must follow his advice to hire or buy the items required locally. Clients will not be allowed to start a climb/trek unless they have proper equipment and in this event no refunds or compensation will be paid.
  • Passports, visas, and immigration requirements

    Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements
  • Changes to the itinerary

    If you are unable, or choose not to complete an itinerary outlined for a trip, The Friends Adventure Team Pvt. Ltd are not liable to supply alternative itineraries, excursions, accommodations, services or staff that may result from the change. We allow you the flexibility to decide during a trip if you would like to alter your plans but no refunds are issued for shortened trips and no additional costs incurred will be reimbursed by us.
  • If you have a complaint

    Should you have a complaint about the trip or tour you must make it known to a tour leader or guide at the earliest opportunity who will take the appropriate action.
  • Promotional images

    Any likeness or image of you secured or taken on any of our trips may be used by the company without charge in all media (whether now existing or in the future invented) for bona fide promotional materials of any kind, such as brochures, website, slides, video shows and the internet.
  • Payments

    The balance due has to be paid in full prior to departure of the trip. The payment can be made by all major credit cards, bank electronic remittance, travelers cheque and cash.
  • Laws

    The terms and conditions of all agreements made with Friends Adventure Team shall be subject to, and governed by the laws of the Government of Nepal.

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